M-100 The Essentials of Community Association Management

Successful community management starts with the essentials!

This comprehensive community association management course provides a practical overview for new managers, an essential review for veteran managers and an advanced course for board members. You’ll receive a 400-page participant guide filled with dozens of sample forms and time-saving tips for working with homeowners, vendors, managers and other professionals. Successful completion of this course is the first step in obtaining a professional designation in community association management. Topics include:

• Roles and responsibilities of managers, owners, committees and the board
• Management ethics
• Developing, implementing and enforcing rules
• Organizing and conducting board meetings
• Preparing budgets and funding reserves
• Assessment collection policies and procedures
• Collecting delinquent payments
• Financial statements, reporting methods and operations
• Evaluating risk management and insurance programs
• Implementing maintenance programs
• Preparing bid requests and identifying key contract provisions
• Recruiting, selecting and managing personnel
• Managing sustainable and developing communities