Job Postings |
JOB POSTING: Residential Property Manager
Reports To: Lanai Association Board
Purpose: Under limited supervision, the property manager is the primary contact to oversee and coordinate all property management, maintenance, and construction activities. The property manager is responsible for reviewing and approving all expenses related to managing the building. The property manager is responsible for responding to owner concerns in a timely manner.
Duties and Responsibilities:
- Ensure all maintenance of the property is completed efficiently and according to local codes and building rules using in-house or contracted services.
- Serves as the primary contact for all visitors and residents and their concerns regarding the property and responds and communicates to concerns in a timely fashion.
- Maintains comprehensive list of work orders and projects in progress or to be scheduled and creates scope of work documents for solicitation to contractors.
- Maintains lists of Association owned property including parking and storage spaces.
- Reviews outside contractor licenses, credentials, proposals, and insurance to ensure contracted work is completed successfully and monitors all contracts for compliance, cost control, and timeliness.
- Assist with creating and maintaining budgets for the property and major projects.
- Reports to the Association Board of Managers monthly regarding property-related activities and participates in Facilities Group weekly meetings.
- Assists law enforcement and authorities as needed regarding safety and health related concerns.
- Coordinates with outside manager to ensure administrative documents are properly executed, all invoices are paid in a timely fashion, and resident changes are reflected in property records.
- Perform miscellaneous duties include assistance with general property management issues and policies including administrative projects and tasks as assigned by the Board of Managers.
- Handle emergency issues at all hours as needed without additional compensation.
- Follows direction of the Association Board of Managers and agrees to changes in this job description at any time.
Requirements:
- Must have at least two years property management experience with property maintenance experience preferred.
- Must have CAM license or agree to independently acquire the license within one year.
- Must have knowledge of all property documents. Among them are the Bylaws and Declarations, Association Documents, Rules and Regulations, and certificates of insurance.
- Must be able to provide excellent customer service, positive and helpful communication, and effective organizational skills.
- Must be able to create budgets, track financials, and communicate updates.
- Must have a valid driver's license and reliable transportation with no DUI’s on record.
- Must have ability to work independently.
- Must have the ability to lift 50 pounds and must know proper physical and safety techniques to ensure all tasks are completed without injury.
- Regular work hours will be approximately 40 hours per week. Manager will post a weekly schedule which will include one hour each workday of open-door office hours.
- Emergency hours may be required after hours and weekends. These additional hours are expected and will not be additionally compensated either by salary or by time off without Board approval.
Compensation:
- This is a full-time exempt position. Salary is based on experience.
- The successful candidate will receive a salary, health insurance, a residential unit, two weeks of vacation. Vacation must be taken annually and cannot be saved or combined without Board approval.
- Property manager will receive the following holidays New Year’s Day, Martin Luther King Jr. Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and the day after Thanksgiving, Christmas Eve, and Christmas Day.
Qualifications:
- Education: Community Association Management (CAM) certification or higher in property management.
- Experience: Two years in property management with management, customer service, supervisory experience, administrative, and accounting experience. Engineering, architectural, construction or similar experience a plus.
- Technology: Proficient in all MS Office applications. Door King and DNA Security background preferred. Building security systems background preferred.
Email Resume to: HOA@centps.com
JOB POSTING: Community Manager
SCM is a mid-sized community management company based in Arvada and we are currently seeking an experienced community manager. While we manage associations with cost containment as a daily goal, our corporate mission is to provide the highest quality HOA management services available on the Front Range. We are looking for like-minded professionals to be a part of our management family.
This is for a portfolio of communities which includes single family homes, condos, and PUDs. SCM is a growing management company with downtown and suburban communities, HOA, Party Wall and Special District communities. There is a wide range of opportunities to grow with SCM.
Primary Responsibilities:
Respond to homeowners promptly and with courtesy.
Manage Board and Member meetings within the requirements of the governing documents. Ensure you and the Board are fully prepared for meetings, are well organized and all required documents are created to Company standards and presented a week prior to any meeting. Draft minutes are to be prepared a week after a meeting.
Manage community TPS Report (Task Progress Status) for open issues, projects and to do items. Ensure all tasks are represented in task management software, update and shepherd tasks to completion, to Company standard for urgency and quality.
Work with the Board to edit or develop a scope of work for all service and project work. Mate scope to contract and deliver to management for approval, then present for Board approval. Closely manage contractors to Company contract and project management standards and ensure high quality performance to the specifications detailed in the scope of work.
Perform weekly community inspections for service contract performance, covenant enforcement and architectural compliance. Utilize management software and TPS Reports to ensure all open issues are being addressed, service is being provided to spec and that the community is represented to the standards expected by the Board.
Review monthly financial statements for coding accuracy, add any required notes and be prepared to discuss budget to actual performance or anomalies. Deliver financials to the Board and to client services for posting to the various community portals and websites.
Deliver a draft budget to the Board 90 days prior to the end of the fiscal year. Perform all required tasks for budget including bidding or estimating contract and projects. Work with management to revise the reserve study and ensure assumptions are to Company standard. Be prepared to present Budget to Members at the annual meeting.
Manage management contract renewal process and present a signed SCM approved contract to the Board, for approval, with the draft annual budget.
Ensure all insurance contract terms are accurate and up to date in management software. Manage insurance renewal and bidding process. Update and maintain annual community calendar.
Manage client services support staff to ensure task completion and quality standards are achieved. Review client portal and websites to ensure all documentation is present and accurate.
Perform all duties to Company standards, with a high level of integrity and quality and within the framework of the management contract and Colorado CAM license requirements.
Requirements
Colorado CAM license is required.
Minimum three years of experience in community association management is required, preferably managing large communities or a portfolio of communities.
Exemplary verbal and written communication skills. Ability to read, comprehend and write complex correspondence and effectively communicate with board members and homeowners using courtesy and tact.
Ability to effectively manage multiple projects and task lists to get things done with quality and on time.
Bachelor's degree preferred.
Proficient with Microsoft Office applications - Excel, Word, Publisher, Outlook.
Experience with Jenark and SenEarthCo a plus.
Please send resume to scott.bristol@scmcolorado.com.
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