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Job Posting:  General Manager

Job Responsibilities: 

Manages and supervises the day to day activities of property and handles all property operations as required by schedule, Board of Directors, and homeowners.  Responsible for consistently adhering to and perpetuating the mission and vision of the association. 

Essential Duties & Responsibilities:

  • Manage Board of Directors (BOD), Homeowner, and Community relations.  Attend all community meetings, including committee meetings, as appropriate. 
  • Take Board, resident, and vendor calls, determine and execute the appropriate action.
  • Conduct all walkthroughs (Landscape, Building, Violation, Architectural Review, Work Order verification, etc.) based on daily, weekly, and monthly checklists. 
  • Responsible for Association fiscal oversight including financial statement review and comprehension.  Must report to the board if association spending exceeds budget and document disclosure.
  • Develop and prepare an appropriate annual draft budget for BOD approval.  Implement and manage the budget monthly.
  • Ensure all preventative maintenance procedures and policies are adhered to by engineering staff.
  • Establish and maintain building Emergency Guidelines.  Implement, oversee, and maintain guidelines, including conducting fire drills, emergency equipment, etc.
  • Coordination and implementation of move-in/move out activities.
  • Foster team-building among all employees involved in the account.
  • Manage vendor relations, including contracted on-site staff.
  • Coordinate and oversee Association third party contracts, advising Board of performance.
  • Process violations.
  • Manage all special projects.
  • Authorize payment of invoices.
  • Manage the bid process.
  • Educate Association board members on changes to legislation that affects their HOA.
  • Maintain familiarity with laws and regulations governing condominium associations and maintain compliance therewith.
  • Responsible for all aspects of the annual meeting/election process.
  • Utilize company support staff in accomplishing daily tasks in an efficient, respectful manner.
  • Attend appropriate training classes as required.
  • Be available on-call for after-hours’ emergencies. 
Please send resume to:  

Tony Diaz at tony@worthross.com

Job Posting:  Community Association Manager

ABOUT YOU

We are looking for an experienced Community Manager to join our team. We value growth from within and need a team member who can grow into a Senior Community Manager and Community Director role.  

COMPANY DESCRIPTION:

As the industry leader in community management, Associa is dedicated to providing the very best resources to associations, property owners and residents with a full suite of management, maintenance and real estate services to meet most any need. To do that, we need the best people. Our industry-leading, comprehensive training program means our employees stand out from the pack. We are always looking to add great talent to our team.  

Responsibilities 

Do you want to help people make their house a home? Do you thrive on providing great customer service while making a difference? 

We want to hire a Community Manager who shares our vision, values and commitment to superior customer service.  A Community Manager is responsible for providing overall supervision of a community association and has daily interactions with internal and external customers including homeowners, vendors, board members and committee members.

Qualifications:

  • Bachelor's degree or a combination of education and experience  
  • 3 – 6 years of Community Association experience

Benefits Summary:

  • World-Class Training
  • Individual and Branch Achievement Bonuses
  • CAI (Community Association Industry) Course/Designation Assistance
  • Paid Time Off/Holidays
  • Comprehensive Medical Benefits
  • Employee Referral Bonus Program
  • Wellness Incentives

At Associa, we’re always looking for top talent to join our organization. We offer rewarding opportunities for individuals of all backgrounds and levels of experience. If you hold high the value of family spirit and strive to push the envelope with great customer service, you just might belong on our team. 

Associa is an equal opportunity employer.  We offer competitive salaries and benefits and promote a fun, friendly working environment.

Apply Online here: https://recruiting.adp.com/srccar/public/RTI.home?c=2174407&d=AssociaCareers&r=5000660539206&_fromPublish=true#/


Job Posting:  Branch President of Operations

Job Description

The Branch President of Operations serves as a performance-driven leader and mentor to their branch leadership and staff teams, as an operations liaison for the company and as an industry ambassador for Associa and its strategic interests/objectives. This role will oversee our operations throughout Colorado. 

Essential Duties and Responsibilities:

  • Partners with company executive leaders to plan business objectives, to develop organizational policies, to coordinate functions and operations between branches, ancillary companies and home office departments
  • Leads the cascaded respective branch management planning, including budgeting
  • Leads the overall respective branch's performance in employee experience improvement (affecting employee morale), client experience improvement (impacting both client retention & client growth) and financial profitability; this will be measured via branch-specific Balanced Scorecards
  • Oversees the branch management agreement renewal process
  • Prepares branch management reports and financial statement responses timely to determine objective completion progress, assisting branch leadership in modifying management plans to adjust current realities and target still achieving committed objectives
  • Plays an active role in ensuring timely branch corporate Accounts Receivable collections and internal controls environment improvement, based upon Internal Audit reports and training
  • Educates branch teams regarding company policies and procedures compliance, as well as compliance with federal and state laws
  • Provides motivational mentoring and coaching to branch teams, in order to support them accomplishing annual and quarterly business management objectives within the related areas of responsibility
  • Evaluates performance of branch teams for compliance with established company policies and objectives and their contributions in attaining objectives and is responsible for the hiring and firing of branch executive employees
  • Serves in various capacities on executive committees, covering areas such as management, operations, etc.
  • Manages a branch leadership team who, through subordinate leaders, supervise employees in the Operations, Services, Communications, Marketing, and Maintenance Departments.
  • Is responsible for the overall direction, coordination, and evaluation of these business units via the Branch Management Plan, Balance Scorecard Reviews and individual Planning & Performance Review cycles.
  • Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training key personnel; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
  • Other duties as assigned

Location

Lakewood, CO

Requirements

  • Bachelor's or advanced degree in business administration or related field, 10 plus years of continuous leadership experience in property management or a related service field; or equivalent combination of education, experience and/or training
  • Demonstrated knowledge of the community association management industry, including business management practices, financial requirements, marketing, and operations
  • Ability to relate effectively with Boards of Directors members, community members, vendors and employees and resolve conflicts and problems expeditiously and effectively
  • Ability to provide effective leadership, direction, and team building -- including empowerment to resolve normal service delivery issues at front-line levels of the organization
  • Demonstrated strong talent management skills, including the ability to effectively select, appraise, motivate/ influence, and develop subordinates
  • Ability to think, plan, and manage both strategically and tactically
  • Provide support and guidance in marketing and sales regarding key strategic accounts
  • Demonstrated strong interpersonal skills, including patience, persistence, and flexibility
  • Proficient with Microsoft Word, Excel and Outlook
  • Ability to read, understand and follow homeowner association guiding documents, including bylaws and contracts
  • Ability to be aware of and assess impact of legislative changes that may impact the Associa client service delivery model in the respective branch
Click below to apply:  

c=2174407&d=AssociaCareers&r=5000658603106#/

CONTACT US
(303) 585-0367

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