Job Posting: Business Manager

Date: January 29, 2020

Reports to: General Manager 

Status: Full time, Nonexempt 

Salary: $45,000-$50,000 

Benefits: Excellent benefits package 

Cover Letter & Résumé to: jobs@roxboroughparkco.com 

The common interest community of Roxborough Park Foundation is looking for a Business Manager to join its team. This serene residential area of about 1,000 homes is located at the edge of the Rocky Mountain foothills in rural Douglas County, Colorado. The natural beauty of the massive red rock formations in and around Roxborough Park, extensive private road system, community center amenities, multiple private parks and private trails, abundant and diverse wildlife and a large adjacent state park are only a few reasons families are so passionate about this neighborhood. As a self-managed HOA, the office and maintenance teams work under the direction of the Foundation’s General Manager. If this sounds like a good fit and the job description and qualifications are a good match, please submit a cover letter and resume to jobs@roxboroughparkco.com. 

GENERAL DESCRIPTION: 

The Foundation Business Manager provides vital services to the Roxborough Park Foundation community and is a key member of a small staff of dedicated professionals responsible for running the community. This position is responsible for General Ledger, Financial Reporting and all bookkeeping functions, including month-end close, journal entries, balance sheet reconciliations, financial statement production, and cash-flow and investments oversight.  

DUTIES & RESPONSIBILITIES 

Accounts Receivables & Payables 

• Coordinate all aspects of accounts receivables including annual assessment application and generation of owner statements, (ACH) quarterly payment arrangements, account reconciliations, etc. 

• Ensure Member adherence to the Foundation’s Covenants, Bylaws and Policies as they pertain to collection of unpaid assessments. 

• Act as liaison between the Foundation and the Foundation’s firm of attorneys regarding Member delinquencies, lien enforcement, foreclosures, payment plans, etc. 

• Ensure that all Foundation policies regarding purchasing procedures, credit card and petty cash reconciliations are adhered to. 

• Approve and process accounts payable, ensuring proper GL account coding, adherence to budget, etc. 

Cash Management 

• Prepare and process automated deposits and prepare cash and other check deposits for GM to process through local banks.  

• Monitor cash balances to ensure sufficient fund availability to meet ongoing operational and reserve expenditure needs. 

• Prepare bank transfers and obtain requisite authorizations to transfer operating and reserve funds to meet A/P obligations. 

• Oversee timing and maturities of, and make recommendations for, Foundation investments to ensure sufficient liquidity to meet operating and reserve A/P obligations as they fall due. 

  Month-end Reconciliations 

• Reconcile all bank accounts to the General Ledger. 

• Generate month-end balance sheets, income and expense statements, reserve check registers, budget year-to-date and variance analysis spreadsheets, and delinquency (A/R) reports. 

• Provide analysis to the Treasurer and GM on specific variances requiring explanation. 

• Post Foundation financials to the website on a monthly basis. 

Budget Preparation 

• Provide input on individual line items for following year budget preparation. 

• Assist General Manager with applying monthly allocations to individual line items. 

• Input approved budget into Foundation’s property management software and budget variance analysis spreadsheet. 

• Provide monthly year-to-date, variance and year-end projection spreadsheets 

Annual Audit 

• Act as liaison to the Foundation’s Auditors. 

• Coordinate signing of engagement letter, completion of “Prepared by Client Request list,” and provision of all other documentation requested of the Foundation by the Auditor. 

• Input all required adjusting year-end journal entries and close out year. 

• Distribute draft end-of-year financial statements and Audit Wrap to the General Manager and Board of Directors for review and approval. 

• Post final audit on the Foundation website. 

• Confirm with auditors and verify that tax return is filed before March 15th of each year. 

Payroll & Human Resources 

• Generate all documentation in connection with bi-weekly payroll submission to Foundation’s Payroll Processing Company, as well as I-9, W-4 and W-2 form completions.  

• Coordinate all aspects of Foundation Benefits for employees, including but not limited to insurance programs, 401Ks, vacation & personal time accruals, etc. 

General Office & Administration 

• Prepare documents and correspondence as required for Title Companies including status letters, homeowner questionnaires, etc. 

• Process road cut permits, maintain lot files, etc. 

• Process orders for benches under the bench memorialization program. 

• Process vendor and sub-contractor documentation, including liability insurance compliance, W-9’s, 1099’s, etc. 

• Assist with reception duties, including answering phones, meet and greet, reservations, vehicle stickers and updates, contractor passes, etc. 

• Pick up and disperse mail. 

  
  

QUALIFICATIONS & ABILITIES: 

• Full-charge bookkeeping experience, highly proficient with financial reporting, general ledger and journal entries. Knowledge of/experience with ACH collections a plus. 

• Knowledge of Human Resources applications, benefits coordination, etc. 

• Skilled in using the Microsoft Office suite of applications, especially Excel spreadsheets. 

• Strong organizational and administrative skills. 

• Excellent customer service skills. 

• Effective verbal and written communication skills. 

• Demonstrate job ownership and full accountability 

• Handle multiple projects, tasks and duties. 

• Effectively resolve conflicts. 

• Work as a member of a team. 

• Work independently with minimal supervision 

• Communicate effectively and professionally with all levels of personnel, vendors, customers, Board members, and residents. 

• Previous work either within or for Homeowners Association will be a considerable advantage 

Job Posting: Administration & Communications Coordinator

Date: January 29, 2020 

Reports to: General Manager 

Status: Full Time, Nonexempt 

Salary: $36,000-$40,000 

Benefits: Excellent benefits package 

Cover Letter & Résumé to:  jobs@roxboroughparkco.com jobs@roxboroughparkco.com 

The common interest community of Roxborough Park Foundation is looking for an Administration and Communications Coordinator to join its team. This serene residential area of about 1,000 homes is located at the edge of the Rocky Mountain foothills in rural Douglas County, Colorado. The natural beauty of the massive red rock formations in and around Roxborough Park, extensive private road system, community center amenities, multiple private parks and private trails, abundant and diverse wildlife and a large adjacent state park are only a few reasons families are so passionate about this neighborhood. As a self-managed HOA, the office and maintenance teams work under the direction of the Foundation’s General Manager. If this sounds like a good fit and the job description and qualifications are a good match, please submit a cover letter and resume to jobs@roxboroughparkco.com. 

GENERAL DESCRIPTION 

The Administration and Communications Coordinator provides vital services to the Roxborough Park Foundation community and is a key member of a small staff of dedicated professionals responsible for running the community.  This position is responsible for administrative office staff functions including reception, Community Center reservations, and Foundation communications using various delivery channels (web, email, social media, etc.). 

DUTIES & RESPONSIBILITIES 

Administration 

• Prepares correspondence, letters, memos, reports, and other business-related documents. 

• Designs and updates documents, forms, presentation materials, and network applications. 

• Creates, administers, and maintains Foundation files, computer databases, network and supporting information systems (including liaison with Foundation’s IT sub-contractor). 

• Coordinates all aspects of Foundation mailings. 

• Coordinates all aspects of new homeowners’ documentation and indoctrination. 

• Helps prepare for and attends Board & Annual Meetings, Study Sessions, and other meetings as requested.  Records and publishes minutes of such meetings on the website. 

• Orders office supplies and maintains inventory. 

• Oversees operation and maintenance of all office equipment. 

• Accepts member payments, provides receipts, and documents payments using basic bookkeeping practices. 

• Assists the General Manager with special assignments and/or projects as needed and performs additional duties as assigned. 
  

Communications 

• Provides first point of contact in office, responds to questions and requests, and assists with answering phones. 

• Coordinates all aspects of the Foundation’s website including layout, photography, navigation, and calendars.  Updates website page content, contact information, e-mail addresses, meeting agendas and minutes, documents, and forms, etc. 

• Publishes Echoes Newsletter including the solicitation and collation of articles and photos, updating of events and contacts, layout, printing, and transmission. 

• Publishes Echoes Express bulletins. 

• Provides oversight and control of all Foundation social media accounts including e-mails, Facebook, Twitter posts, etc. 

• Coordinates distribution and updates of all Foundation notices posted at mailpods. 

  Community Center 

• Coordinates all aspects of Community Center event reservations – before, during and after - including completion of and adherence to the Community Center Usage Policy. 

• Schedules and adds classes, meetings, and events in the calendar. 

• Ensures all areas of the Community Center – including function rooms, offices, Board room, kitchen areas and bathrooms – are kept clean.  Coordinates weekly cleaning schedule with outside contractor including subsequent inspections. 

• Assists with proper operation of all audio-visual equipment. 

  
  

 QUALIFICATIONS & ABILITIES 

• Professional customer service skills 

• Pleasant, engaging and outgoing personality 

• Strong administrative skills 

• Effective verbal and written communication skills 

• Proficient with the full Microsoft Office Suite of applications 

• Experience uploading documents to a web environment 

• Proficient with all social media forums 

• Familiar with basic purchasing techniques and applications 

• Understanding of accepted accounting and bookkeeping principles 

• Handle multiple projects, tasks, and duties. 

• Work effectively within a team environment. 

• Work independently with minimal supervision. 

• Ability to remain calm under pressure 

• Communicate effectively and professionally with all levels of personnel, vendors, customers, Board members, and residents. 

• Previous work either within or for Homeowners Association will be a considerable advantage 

Job Posting: Business Manager

Windsor Gardens Condominium Association  

Large-scale 55 and over activities based condominium association located in southeast Denver is in search of a full-time Business Manager.  

This leadership position assists the General Manager in all aspects of association management and operations. Windsor Gardens is a self-managed association with on-site staff consisting of approximately 85-100 employees. Ideal candidates will have a strong background in association management with specific expertise in risk management, association insurance and claims handling, contracts, governance and accounting.  HR experience is desirable.   

This position requires superior management skills and the ability to lead by example while supporting and working at the direction of the General Manager.  Other management skills include the ability to: build positive working relationships, communicate clearly and accurately – both in writing and verbally, manage multiple tasks, direct and support others, resolve conflict and deescalate, act quickly in emergent and difficult situations, and thrive in a busy atmosphere with frequent disruptions, multiple meetings, demands and priorities.   

The Business Manager is a full time, salaried, on-site position with regular office hours Monday through Friday.  Most association meetings are held during the day.  Evening meetings and community events are infrequent; however, when they do occur, the Business Manager is expected to attend.  Hours are approximately 45-55 hours per week; however, some weeks may require more.  Occasionally, the Business Manager may need to work during the weekend to complete projects or to attend a special event.  

After 90 days of employment, paid medical, dental and life insurance benefits are available for employees. The association also offers a 401K plan for employees who have worked for the company for 1 year or more. Other voluntary benefits, as well as dependent coverage are available and will be discussed more in a formal job offer.    

Additional Job Requirements and Responsibilities include: 

• Must have at least 5 years of association management experience and currently hold a CMCA designation. 

• Must have experience with hiring and supervising employees. 

• Must have a broad understanding of association insurance, including: the ability to interpret and educate others on the insurance provisions within the Declaration, understand the various insurance policies carried by the association and manage the renewal process, oversee and manage all aspects of claims handling.   

• Must have a broad understanding of association governance including legal documents, governance policies, CCIOA, covenant enforcement and collections. 

• Must have a strong understanding of reserve studies and reserve accounts.  An understanding of investment banking is ideal.   

• Must understand association accounting and have the ability to review, interpret and explain monthly financial reports as well as assist with the annual audit process. 

• Experience in the management of workers’ compensation insurance and claims, as well as employee benefits is desired. 

• Experience in dealing with resale’s, deeds and Limited Common Element transfers is ideal. 

• Experience in contract management is ideal. 

• Experience in preparing agendas, reports and meeting minutes for committee and Board meetings is ideal. 

• Experience in running committee and Board meetings is preferred.    

• Desire to participate in the planning, editing and publication of the monthly newspaper is preferred.   

• Must be self-motivated, a problem solver, a leader who can help and encourage team work.   

• Must be able to solicit, hire and manage staff.   

• Must have solid computer and cell phone skills with the ability to text and email. 

• Must be very comfortable using Microsoft Office and have the ability to learn other software used within the Company.   

• Must be physically fit to perform job responsibilities which include: lifting, navigating stairs while carrying materials (10 pounds), bending, walking, and fine motor skills. 

• Must be able to pass criminal background check, have a good driver’s record, be authorized to work in the USA, and pass a drug test. 

Pay is based upon experience and ability to meet position requirements and responsibilities.  Minimum starting salary is $70,000. 

Interested candidates should reply by submitting their resume via email to rebeccazazueta@wgamail.com or by visiting the business office at 595 South Clinton Street, Denver Colorado 80247 during regular business hours of 9 a.m. to 4:30 p.m. to fill out an Employment Application.  Candidates submitting their resume via email should include a cover letter explaining their interest in the position and why they feel they are qualified for the position. 

Our Company is an Equal Opportunity Employer. 

Job Posting:  Assistant General Manager

The Assistant General Manager (AGM) assumes all management responsibilities of the Landmark Towers Condominium Association and functions as the key operating manager in the absence of the General Manager. 
The AGM: 

• Reports to and partners with the General Manager in all operational and functional areas of the HOA as needed and directed. 
• Oversees staff management: 
• Is a Member of the Executive Staff Team and works closely with the Director of Engineering, Security Manager, Head Concierge 
• Oversees technology applications and improvements throughout the operation and serves as the as the HOA’s point of contact with the outsourced support vendor. 
• Maintains and continually improves Resident service quality in the management of direct reports. 
• Seeks out new and innovative ways to meet and respond to the needs and demands of the ever changing and diverse age group of the HOA. Displays strategic thinking, excellence, passion, and forethought. 
• Is a complete team player. Meets deadlines and follows through on requests/questions from Residents and team members. Proactively seeks solutions and involves team members in the decision-making process. 
• Must maintain a “lead by example” approach within the HOA while maintaining a very upbeat, “can do” and “get it done” attitude toward residents, services, programs, and initiatives. 
• Places great importance on staff communications and interaction. Conducts and participates in weekly staff meetings and pre- and post-event meetings to ensure understanding of the expectations and quality of outcomes for every resident’s experience. 
• Implements agreed to Standard Operating Procedures with staff that supports a culture of Service Excellence. 
• Effective project management skills versed in how to keep track of deadlines, milestones, and critical paths. 
• Assists the GM with budget preparation and adheres to budgetary guidelines in management and operation of HOA, including costing of events, personnel costs, and projections for the operation of all departments under their control. 
• Keeps the GM informed of all significant or potentially significant operating matters, problem areas, achievements, or other matters of importance. 
• Undertakes special projects and assumes other duties and responsibilities as directed by the General Manager. 

Candidate Qualifications 
The ideal candidate: 
• Has three to five years of management experience in a similar, high-end hospitality environment. 
• Is a passionate and highly motivated, detail oriented professional who enjoys full resident engagement and making each moment special and memorable for residents. 
• Has a fundamental understanding of what constitutes a “premier residential experience,” and the proven ability to execute to that level. 
• Possesses a good sense of humor and an ability to have fun. 
• Must remain calm under pressure and maintain expedient execution of events, resolution of conflicts or complaints, while maintaining a leadership position overall. 
• Must possess effective problem-solving, effective verbal and written communication skills, while demonstrating respect and achieving respect of the staff and the Executive Staff team. 
• Required computer skills of Word, Excel, Outlook, POS systems, and time management systems. Web based training including use of reservations systems a plus, as well as familiarity with social media as a business tool. 
• Has strong listening skills and is able to absorb a multitude of ideas and filter to the most important and viable options for action and completion. 
• Has the ability to interact effectively before diverse constituencies of members, board members, committees, staff, vendors and other people who are part of the Landmark family. 
• Is a professional with a verifiable, positive career track, someone who has been a “difference maker” wherever the candidate has been in the past. 
• Aspires to progress to a GM role with a continuous desire to improve him or herself. 

Applicants should send a cover letter and resume to panderson@landmarkresident.com.