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​​CAI is your community's partner.  We are here for you.  Our National site has the following information to help you navigate these challenging times.  Please click here to be directed to the site where we offer numerous resources to assist you and your community.

We are encouraging CAI members, chapters, and the community associations industry in general to follow the latest guidance and updates issued by the Centers for Disease Control and Prevention.

CAI understands that members, homeowners, board members, community association managers, management company executives, and business partners may have questions about prevention, containment, classes, and events.

It is important to recognize, however, that CAI, its chapters, and individual members are not health care professionals. The CDC and other qualified health officials should continue to be the primary source of current information and guidance. CAI is offering general, precautionary guidance from officials and adding some common-sense guidelines for our industry.

What community associations can do

Community associations should review or establish an emergency plan in consultation with legal counsel, insurance and risk management experts, and their manager. 

This plan could address whether it's possible to conduct association business remotely, how to handle common areas and amenities, anti-discrimination compliance, wage and hour laws if the associations employs staff, and communication with residents.

Meetings and events. Generally, there are several methods by which association members or association boards transact business in the absence of everyone gathering at the same time and location—some form of written consent, electronic meetings, or a vote outside a physical meeting. 

Community associations should contact their attorney and should review state statutes and governing documents to determine what is possible.

In-person meetings are almost always preferred because of the ability to discuss proposals, deliberate, and change minds. Most online and electronic voting simply permits an up or down vote on a proposal.

There are circumstances in which a meeting is simply not possible, so it is worth considering what other options exist to transact business. 

In addition, state and local governments may be offering guidance or mandates regarding “group gatherings." Community associations should check with the state or local health officials to determine if guidance or restrictions are in place.   ​​

Common areas and amenities. Community associations control the common areas, and owners are responsible for their private property. If the virus becomes widespread, communities may want to consider:

  • Extensive cleaning, disinfecting, or wiping down of common areas and common area surfaces
  • Postponing or cancelling community events and meetings
  • Closing common areas and amenities, such as gyms, clubhouses, and pools
  • Installing hand sanitizer dispensers or wipes on common areas for owner and guest use

Community association board members should consult with their professional partners, including community manager and attorney, on how best to handle preparing for and reacting to COVID-19 within their community.

Fair housing and COVID-19. The U.S. Department of Housing and Urban Development is part of the White House Coronavirus Task Force. All federal agencies are working aggressively on a multi-layered, cross-agency public health response to this evolving situation.​ HUD is encouraging housing providers, including community associations, to share relevant CDC fact sheets with individuals, families, and staff members. Read more from HUD​.

Community associations are reminded that their responses to residents regarding the coronavirus must be compliant under the Fair Housing Act and related regulations.

Wage and hour laws. If your community employs staff​, it should review how and whether it will compensate employees in the event of an interruption to normal business operations.

Communication. Whatever your community decides to do regarding meetings, events, common areas, amenities, and other measures regarding COVID-19, you should clearly and consistently communicate with residents. Use your newsletter, website, email, social media, or bulletin board to inform and educate.

If you have questions regarding a CAI class, contact amjohnson@caionline.org.

If you have questions regarding an upcoming CAI event, contact hcarson@caionline.org.

For questions concerning CAI chapter events, please contact your chapter representatives directly. ​

This information is subject to change. It is published with the understanding that CAI is not engaged in rendering legal, accounting, medical, or other professional services. If legal advice or other expert assistance is required, the services of a competent professional should be sought. 



Watch pre-recorded Q&A presentations and CAI's video series about the issues facing community associations due to the Coronavirus pandemic. Q&A presentations presented by CAI and fellows of the College of Community Association Lawyers (CCAL).


Click on the topics below to download and print the full list of Q&As.

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EssentialEmployees.JPG GuestsCommunity.JPG StayAtHomeOrders4.JPG ConstructionRepair.JPG
reopen_pool2.JPG ResidentsCoronavirus.JPG INS2.JPG

​Additional resources

Get Your Mass Gatherings or Large Community Events Ready for Coronavirus Disease – CDC

Coronavirus: What to Know – CDC

Preventing COVID-19 Spread in Your Community – CDC 

Coronavirus Global Outbreak – World Health Organization

COVID-19 Information and Resources for Housing Providers ​ HUD 

Steps to Safeguard Your HOA from Illnesses – HOAresources ​

How to Minimize Coronavirus Risk in Fla. Residential Communities​  Becker, Florida 

The Coronavirus, Flu, and HOA/Condo Association Meetings – Black, Slaughter & Black, North Carolina and South Carolina

Coronavirus: What Should Homeowner and Condominium Associations Do? – Black, Slaughter & Black, North Carolina and South Carolina

Community Association Meetings During the Coronavirus Pandemic (Or Any Other Time of Crisis) - Stark & Stark, New Jersey

Note: Also be sure to bookmark your state emergency management website for updates.​

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